Overview
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards:
* $28.31 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).
* 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
* Rosters published 4 weeks in advance.
* 15% Co-worker discount
* Subsidised meals and complimentary drinks in our Co-worker restaurant
* Free uniforms provided
* Free Co-worker parking
* Bonus programme (where eligible)
* Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
* Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
* 24/7 access to our Employee Assistance Program for health and wellbeing support
Additional Information:
* These roles are Permanent Part-time, 50hrs/fortnight
* The internal job title for this role is Products Quality& Recovery Co-worker
* Applications close Wednesday 25 March 2026
* As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
About this work area
As Product Quality & Recovery Co-worker your responsibilities will include, but are not limited to:
* Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions.
* Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store.
* Take necessary action on products to give them a second chance, such as repackaging them back into a saleable condition.
* Assembling our products according to proper building and enclosed instructions to ensure complete functionality.
* Support the quality work in the store to constantly improve customers\' quality perception of IKEA products.
* Always consider the sustainability impact when deciding when and how to recover products.
* Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment that cultivates a strong understanding of product recovery, quality and compliance processes.
* Maintaining a safe and secure environment within the IKEA store, always ensuring the well-being of both customers and co-workers.
As Product Quality & Recovery Co-worker you are, or you have
* A 'Togetherness' mindset where you'll work closely with your team and other departments yet also be able to work independently.
* A passion for building furniture, our products, and our sustainability initiatives.
* Experience with regular use of computers and IT systems.
* Strong customer focus, ensuring we keep the customer in mind no matter what we do.
* Ability to prioritise tasks in a fast-paced environment and ability and be able to think outside of the box.
* A safety mindset and being comfortable with physical work and manual handling including repetitive heavy lifting.
* Motivated, results-driven mindset that does not shy away from challenges.
* Comfortable with the physicality associated with this role, similar to a warehouse co-worker.
We need people like you
At IKEA, work is so much more than a job. Come join us!
Be careful - Don't provide your bank or credit card details when applying for jobs. Don\'t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
Be mindful of and follow your local job posting policies and privacy guidelines.
#J-18808-Ljbffr