Customer Service Team Leader Role
Description
The role of Customer Service Team Leader is crucial in guiding and inspiring teams to deliver exceptional customer service. You will play a pivotal part in ensuring every interaction with valued customers results in outstanding outcomes, prioritizing their needs above all else.
Key Responsibilities
* Manage and motivate teams to achieve performance metrics including service levels, customer satisfaction, and quality standards.
* Maintain excellent communication and interpersonal skills fostering collaboration across departments.
pSince ****, Device Technologies has been dedicated to improving patients' lives through innovative medical solutions. With HQ in Sydney the company continues to grow representing over 200 trusted brands employing over **** highly skilled staff located across Australia New Zealand Asia.. We focus on productivity continuous improvement career development leadership nurturing foster a superior workforce.