About Us
At our store, we offer stylish modern living solutions. Our furniture and homewares are designed to be affordable and help create a home that reflects your unique style.
Why This Role?
We are looking for someone who shares our passion for delivering exceptional customer experiences. We value teamwork and support each other in achieving our goals.
This role is ideal for someone who enjoys working with customers, building relationships and providing personalized service.
* Exceptional communication skills
* Able to work in a fast-paced retail environment
* Basic computer literacy
* Ability to lift and move heavy objects
The Job
As a Retail Consultant, you will play a key role in ensuring high levels of customer satisfaction by offering a personalized shopping experience. You will take the time to get to know our customers, understand their needs and recommend products that meet those needs.
You will also be responsible for maintaining a thorough knowledge of our products and services, as well as achieving sales targets and store KPIs.
* Build strong relationships with customers through excellent communication and interpersonal skills
* Upsell and cross-sell where appropriate - inform customers about promotions and new arrivals
* Consistently provide exceptional customer service
* Ensure store presentation consistently aligns with visual merchandising guidelines
What You Need
* Previous retail experience in home/lifestyle products an advantage
* Strong communication and interpersonal skills
* Ability to work in a team environment
* Basic computer literacy
* Ability to lift and move heavy objects