We are seeking three experienced and enthusiastic Warehouse Team Leaders to lead, motivate and coach our teams across Main Floor Picking, Replenishment and Dispatch on afternoon shift. The hours of work for afternoon shift are 3.30pm to 11.30pm and you will have the opportunity to be upskilled and rotated across those various teams.
The primary focus of these pivotal roles will be to lead the team to ensure accurate and efficient picking of all orders through to dispatch ensuring the warehouse operates efficiently and safely at all times within agreed timeframes.
About the Role
* Provide training and support in use of the warehouse management system and their associated procedures to the inbound, picking, packing and replenishment teams.
* Lead your team to ensure all put-away from GR is achieved within 24hrs of receipt.
* Ensure pick accuracy to minimise inventory loss, and achieve high customer satisfaction.
* Ensure that pick face replenishment is optimised and completed on a timely basis.
* Work with the Inventory Team to ensure that system and physical inventory differences and issues are resolved promptly to minimise delays in picking.
* Support the cycle count program put in place by the Inventory Team.
* Manage MHE resources to assist the receiving and putaway functions to meet agreed targets in conjunction with other Teams.
* Accurately plan labour hours.
* Prepare and report day/week/month as appropriate on agreed KPI measures and analysis to ensure all targets are exceeded.
* Ensure aisles and pick faces are always kept clean and tidy in accordance with the expectations set by the Warehouse Management Team.
* Lead team to adhere to Work Health and Safety standards always and Company policies and procedures.
You will have the opportunity to create a positive, fun and supportive team culture.
About You
The successful candidate will have a strong Team Leading background within a fast-paced DC environment and a passion for leading and motivating teams. You are hands on and lead by example and are committed to delivering first class service to our customers promoting safe work practices at all times.
In addition, you will have the following skills and attributes:
* Knowledge of warehouse management systems is highly preferable.
* Strong organisational and process improvement skills.
* Ability to train staff on the use of relevant warehouse management systems.
* Able to work to strict deadlines and remain calm under pressure.
* Proven communication and interpersonal skills to all levels.
* 2 years plus experience using complex WMS, for Inbound, Outbound and Inventory processes.
* Experienced in picking/replenishment/cycle counting within a large (20,000 plus pallet) warehouse/DC and managing large teams.
This role offers a great opportunity to join a dynamic organisation and assist with the setup of a greenfield site.