Job Description - Various positions - Grade 3/4 Officers (0000B86O)
The NSW Electoral Commission is seeking motivated, detail oriented and service driven individuals to join our organisation in a range of support roles that contribute directly to the integrity of democracy in New South Wales.
We are recruiting for three (3) key positions within our Regulatory services, Electoral funding & lobbying, and Service experience teams:
* 1 X Regulatory services support officer
* 1 X Administrative Support Officer (Electoral funding & lobbying)
* 1 X Service experience support officer
These roles are ongoing positions and ideal for candidates who thrive in structured environments, enjoy working with systems and processes, and take pride in delivering high quality service to diverse stakeholders.
About us
The NSW Electoral Commission delivers trusted, independent systems and processes that support democracy in NSW. We run elections, regulate political participants, oversee compliance and transparency, and engage the public to make participation easy and accessible.
Our culture is grounded in the NSW Public Service values of Integrity, Trust, Service and Accountability, and our organisational behaviours—Collaborative, Customer centred, Solution focused, Transparent and Responsive—guide how we work every day.
About the roles
Regulatory services support officer
This role requires strong attention to detail, the ability to manage fluctuating workloads, and confidence communicating with regulated stakeholders in a politically sensitive environment. For more information, refer to the role description.
Administrative Support Officer (Electoral funding & lobbying)
This role requires strong organisational skills and attention to detail, and the ability to deliver high quality work within set timeframes. For more information, refer to the role description.
Service experience support officer
This role requires strong organisational skills and a commitment to excellent service delivery. For more information, refer to the role description.
What you'll bring
Across all three roles, we are looking for people who can demonstrate:
* Strong administrative, organisational and time management skills
* High attention to detail and accuracy
* Ability to work collaboratively and contribute to team outcomes
* Confidence communicating with a wide range of stakeholders
* Commitment to integrity, professionalism and public service values
* Ability to adapt to new systems, processes and technology
* A proactive approach to problem solving and continuous improvement
* Respect for confidentiality and compliance requirements
* A positive attitude and willingness to support a safe and inclusive workplace
* Politically neutral with no current or past affiliation to political parties or lobbyists/campaigners.
* Satisfactory Criminal Record check result.
Leading into election time and other periods of high demand, you will be expected to be in the office full-time and possibly work in other locations across NSW based on business requirements.
How to apply
As part of your application, you will be asked to respond to the two targeted questions:
* Describe a time you had to manage a high volume of administrative or client service tasks with strict deadlines. What strategies did you use to maintain accuracy and deliver quality outcomes within the agreed timeframes? (Maximum 300 words)
* These roles require working with detailed information, multiple systems and strict processes. Describe a situation where you identified an error or inconsistency in data or documentation. What steps did you take to resolve it, and what was the outcome? (Maximum 300 words)
You should include an up-to-date CV (max 5 pages) and a cover letter (max 1 page) summarising how your skills, knowledge and experience align with the role.
Applying for a role in the NSW Public Service
For more information on how to apply for a role in the NSW Public Service, please refer here.
We welcome applicants from diverse backgrounds
The NSW Electoral Commission embraces diversity and inclusion and is committed to creating a workplace that reflects the population of New South Wales. We welcome applications from people from diverse backgrounds and encourage women, Aboriginal and Torres Strait Islander people, LGBTQIA+, people with disability, mature‐age people, and people from culturally diverse backgrounds to apply for this role.
Applications received and completed after closing time will not be considered for selection.
The selection process will include a range of assessment techniques to assist in determining your suitability for the role.
Your employment will be subject to National Criminal Records Check to determine your suitability for employment.
The NSW Electoral Commission is committed to maintaining public confidence in the integrity of the electoral system. The Commission requires all its employees to refrain from membership of any political party and from engaging in political activity which could be seen as reflecting adversely on the strict political neutrality of the Commission. To maintain political neutrality, applicants for roles with the Commission who are, who have been or who may be perceived to be or have been connected with political activities may also be ineligible for appointment and should disclose such information as part of their application. This does not include voting in a Commonwealth, State or Local Government election, which is compulsory in NSW. The Commission's Political Neutrality Policy may be viewed on its website.
A talent pool may be created from this recruitment action for ongoing and temporary roles of the same work classification that may become available for filling over the next 18 months.
This role is based in at our Elizabeth Street, Sydney office with a hybrid work arrangement. Leading into election time and other periods of high demand, you will be expected to be in the office full-time and possibly work in other locations across NSW based on business requirements.
Applications Close: Monday 23rd March 2026 @ 11.59pm
Location
Sydney Region‐Sydney City
Work Type
Full-time
Number of Positions
3
Total Remuneration Package: Package includes base salary ($84,659 - $92,701), plus employer's contribution to superannuation and annual leave loading.
Contact Talent Team - Talent@elections.nsw.gov.au
We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge theircontinued connection to their country and culture.
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