Contract Type: Permanent
Role Type: Employment
Hours: Full time
Application deadline: Monday, June 30, 2025 - 00:00
Based: Newcastle
Salary: £50,000 to 60,000 Per Annum
Salary Type: Salary Scale
Location: Tyne and Wear
Role description: Chief Executive / Director
About Feeding Families
At Feeding Families, we’re driven by a simple yet profound belief: no one should face the fear and indignity of not knowing where their next meal will come from. Based in the North East of England - a region with the highest levels of food insecurity in the UK - we stand in the gaps left by traditional food support, offering tailored, compassionate, and life-changing support to thousands of individuals and families in crisis.
Our work began with one act of kindness - a Christmas hamper delivered to a family in need - and has grown into a movement of hope. Today, Feeding Families supports over 46,000 households a year, distributing more than 1 million items of food and toiletries through a vast network of 382 trusted partners, including schools, social services, and housing providers. Feeding Families has grown to become the largest independent food support provider in the North East. Provision is distributed from Blaydon, Tyne & Wear and Sedgefield Co. Durham. We have links across the region and at a national level through the Independent Food Network.
The Chief Executive Officer is responsible for the day to day running of the charity.
Role Profile
Leading and managing the organisation
* Reporting to the Chair, work closely with the Trustees to review the charity’s vision and develop relevant strategic plans.
* Implement the agreed strategies and report on progress.
* Inspire, motivate and lead staff, volunteers, and partners through clear communication of Feeding Families’ mission and vision.
* Encourage and grow collaboration and partnerships with other organisations and local communities to ensure a holistic and joined-up approach to food insecurity.
* Manage finance and prepare and operate within the annual budget.
* Ensure that appropriate policies, procedures, systems and processes are in place and adhered to.
* Ensure the charity fulfils its legal, statutory and regulatory responsibilities.
* Build an effective working relationship with the Chair.
* Be a voice of influence and advocacy on a local and national level.
Promotion of the Charity
* Maintain and develop effective networks with all supporters and stakeholders.
* Build relationships with local government, politicians, service providers and the media in order to advance the charity’s aims.
* Represent the charity in public forums, public appearance and news media.
* Ensure that a consistent message is delivered across all media platforms including social media.
Fundraising and income generation
* Oversee the fundraising strategy and support the work of the fundraisers in order to build and maintain a sustainable income.
* Build and maintain relationships with funders. Inform funders of the achievements and development of the charity, including meeting funders’ feedback requirements.
* Defining the key metrics for success, reporting on outcomes, to ensure that the charity can demonstrate its impact and effectiveness.
* Seek out and develop new streams of income.
Leading development
* Lead the management of the charity’s development, seeking new opportunities to enhance the services offered.
* Draft, in conjunction with the Board, and keep up to date, a forward strategic plan, aimed at delivering a high quality, sustainable service.
* Be aware of the food insecurity landscape and those it seeks to support, including relevant legislation, community needs and social trends.
* Seek out, develop and nurture beneficial partnerships with supporters, funders, other charities and relevant authorities/organisations.
* Ensue diversity, equity, and inclusion within the charity’s services to ensure the charity’s approach is culturally appropriate and addresses the diverse needs of recipients.
Supporting the Board and Enabling Good Governance
* Ensure that the Board is provided with all of the necessary information and guidance it requires in order to fully and effectively discharge its responsibilities.
* Work with the Board to ensure that the overall governance structure, policies and procedures are appropriate and effective, taking remedial measures and implementing changes as necessary.
* Attend all meetings of the Board and Sub-Committees and report to the Board on progress against the strategy and agreed objectives.
* Ensure that the Board’s responsibilities under company and charity law and Charity Commission Guidance Scheme are met and are in line with governance best practice.
* Ensure that all major risks are identified and regularly reviewed and that systems and procedures are in place to mitigate all such risks.
Financial Management
* Maintain day-to-day financial control of the charity.
* Ensure that all finances are properly administered and monitored and that appropriate financial regulations are in place and in use at all times.
* Provide the Board, in conjunction with the Treasurer, appropriate financial reports.
* Oversee the preparation of accounts and financial statements in conjunction with the Treasurer.
* Be responsible for authorising expenditure within agreed budgets.
Staff Management
* Lead by example, instilling a culture of professionalism and inclusion, supported by coaching, training and development.
* Create a positive, flexible working environment in which equality and diversity are well-managed, dignity at work is upheld and staff can do their best.
* Agree the staffing needs of the Charity in consultation with the Board and conduct the recruitment of individuals as required.
* Assist the Board in implementing and monitoring employment policies and procedures.
Service Delivery
* Support the operational output of the charity.
* Maintain an awareness of organisational and technological developments and ensure that the service operates in ways which make best possible use of the resources available.
* Ensure, delegating to the Head of Operations as needed, that each service and location is adequately managed, staffed and resourced.
* Delegating to the Head of Operations as needed, develop and maintain common practices to ensure that standards of service delivery are met and appropriate systems are in place for staff supervision, impact reporting, statistics, follow-up work and quality control.
Please consult the Application Pack below for full details and the application process.
Applications must be received before 30th June 2025.
Job document 1
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