About the Role
We're looking for a data-driven leader to join our Sales Intelligence team asHead of Growth Enablement.
In this pivotal role you will shape how Serco competes and grows across key markets by integrating intelligence, analytics, and capture support.
You will work closely with stakeholders from Sales, Finance, Corporate Affairs, and Executive Leadership, using insights to drive smarter decisions and improve our win rate across Defence, Justice, Health, and Infrastructure portfolios.
Responsibilities
Lead the development of market, competitor, and long-range opportunity insights
Support capture and bid teams with decision-ready data and strategy
Oversee CRM, analytics platforms, and dashboard reporting to improve outcomes
Embed lessons learned into tools, templates, and decision frameworks
Champion innovative technologies that enhance competitiveness
Engage senior executives with analysis that guides investment and pipeline priorities
Strategic Outcomes
Increase win rate across all gates
Improve profitability through data-led decisions
Strengthen customer and political alignment
Reduce business risk
Enhance the quality of commercial decision-making
Qualifications
Extensive experience in government contracting, consulting, or competitive analysis
Strong analytical, forecasting, and reporting capabilities (Power BI, Excel)
Ability to communicate complex data into clear executive recommendations
Proven influence across matrix structures and senior stakeholder groups
Background in Defence, Justice, Health, or Infrastructure highly regarded
Degree in Business, Economics, Analytics, or related discipline (desirable, not essential)
Contact
For questions about the role, please contact Tom Russell, Talent Acquisition Manager, ator.
EEO Statement
We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans and people with disability.
By joining Serco you'll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.
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