Job Title: Operational Services Officer
This is a patient-sensitive role that requires a duty of care.
About the Role:
* Contribute to the efficient operation of Patient Services by providing high-level customer service and care to patients during duties such as Phlebotomy, specimen collection, management, and administration using Laboratory Information Systems.
* The management of specimens in the pre-analytical stage ensures delivery of quality samples for timely diagnosis and treatment of patients.
Key Responsibilities:
* OPS-1:
o Provide high-level customer service and care to patients.
o Manage specimens in the pre-analytical stage ensuring quality samples for testing.
* OPS-2:
o Provide high-level customer service and care to patients.
o Manage specimens in the pre-analytical stage ensuring quality samples for testing.
o Contributes to training and supervision of staff as relevant.
o Able to take full responsibility for own work and that of others where applicable.
o Deals with complex situations holistically making confident decisions.
What We Offer:
* Attractive salary packaging available.
* Strong community-minded culture and values providing world-class care to South Australians.
* Opportunity for movement across SA Health system.