We are seeking a Retail Supervisor to lead our team in a Mr Kebab Busselton. This role involves managing daily operations, ensuring excellent customer service, supervising staff, handling inventory, and enforcing safety standards. You will be responsible for training employees, managing schedules, resolving customer inquiries, and driving sales. Ideal candidates have retail or hospitality experience, leadership skills, and a passion for customer service.
About Company
Task & Responsibilities
Provide outstanding customer service and handle inquiries professionally. Address and resolve customer complaints effectively.
Assist customers with product selection based on their needs.
Store Operations & Inventory Control:
Oversee daily retail operations, ensuring smooth workflow. Manage stock levels, inventory tracking, and ordering processes. Ensure correct pricing, promotions, and product displays. Maintain store cleanliness and organisation.
Staff Management & Training:
Plan and coordinate work schedules for retail staff.
Recruit, train, evaluate, and mentor team members.
Implement performance management and staff development initiatives. Conduct regular team meetings to ensure operational efficiency.
Financial & Business Management:
Monitor sales performance and implement strategies to meet targets. Process transactions, maintain records, and handle financial reporting. Analyze market trends and customer preferences to enhance sales.
Safety & Compliance:
Enforce workplace health and safety regulations.
Ensure store security measures are in place.
Maintain compliance with company policies and industry standards.
Qualification & Experience
Retail experience with at least one year in a supervisory role.
A passion for customer service, sales, and leadership.
Strong communication and problem-solving skills.
This job is posted from Workinitiatives platform.
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