Job Summary:
Automotive parts and mechanical experts are required to provide technical support to customers, build effective customer relationships, and maximize sales in a busy phone-based customer service role.
About the Role:
* Provide technical support to customers using expert automotive parts/mechanical knowledge
* Build effective customer relationships and maximise sales
* Work in a busy phone-based customer service role and be committed to providing genuine service, creating lasting impressions and moments that matter for customers
About You:
* Have a safety mindset
* Demonstrate automotive parts or mechanical experience
* Be a passionate customer service expert with some sales experience
* Be comfortable sharing knowledge, communicate in a technical and non-technical manner, and be a natural problem solver who is solutions focused