A prestigious university in Queensland is looking for an IT Customer Support Officer to provide exceptional technical support during the transition to a new multi-factor authentication solution. Responsibilities include Tier 1 and Tier 2 support, managing support requests, and coaching staff. Ideal candidates should have qualifications in IT or related fields and strong analytical abilities. The role offers generous benefits, including superannuation contributions, career development opportunities, and health and wellness discounts, promoting a supportive work culture.
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