Our Victorian government client is seeking a Systems Engineer to provide comprehensive Level 1‑3 support for an M365 tenant merger, along with related back‑office applications. The role involves the administration and maintenance of Microsoft Azure, Windows Server 2016, ADFS, Active Directory, Exchange, and Office 365 environments.
Key Responsibilities
- Provide high‑level, proactive, and responsive technical support, guidance, and issue resolution for Level 2 and Level 3 incidents and service requests.
- Perform comprehensive technical administration, maintenance, and monitoring of VICSES network infrastructure and line‑of‑business (front‑end) systems.
- Maintain accurate and up‑to‑date technical documentation, including network diagrams, procedures, and audit records.
- Deliver customer service desk support (Level 1 and above) as required to ensure timely and effective resolution of tickets.
Qualifications
- 3+ years’ experience in Systems Engineering – Must have robust M365 experience.
- A good understanding of Microsoft, iOS and Citrix platforms.
- Experience in 1st to 3rd level support of Microsoft Operating Systems, Microsoft Office and related back‑office applications, specifically related to the administration of MS Azure network, Windows Server 2016, ADFS, AD, Exchange and O365.
- Must have a valid drivers license.
What’s In It For You
- Initial 6‑month fixed‑term contract + the potential to extend.
- Southbank Location – Hybrid Working Environment.
- Strong M365 Experience required.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Information Technology
Industries
Staffing and Recruiting
Salary
A$120,000.00 – A$140,000.00
Please apply today to secure an interview or email Sarah Jordan at
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