Location: Various NSW locations
Grade: General Scale Clerk
We are partnering with Homes NSW, the NSW Government division which leads the delivery of public housing across NSW, to invite expressions of interest for current and upcoming Administration Support Assistant roles.
This opportunity is ideal for an organised, customer‐focused individual who enjoys working in fast‐paced environments and wants to contribute to supporting safe and secure housing outcomes across NSW.
About The Opportunity
As part of the Housing Services team, you will play a key role in keeping operations running smoothly by providing essential administrative and client support.
Key Responsibilities
* Providing administrative support to ensure efficient team operations
* Preparing documents, reports and correspondence using internal systems
* Managing and maintaining records, files and information systems in line with policies
* Coordinating meetings, schedules and internal communications
* Responding to client and stakeholder enquiries via phone, email and in person
* Supporting reception functions and directing enquiries appropriately
* Liaising with internal teams to ensure smooth information flow and service delivery
About You
You are reliable, organised and enjoy supporting both people and processes. You take pride in your work and understand the importance of accuracy, timeliness and professionalism. The ideal candidate will:
* Have strong communication skills with a customer‐focused mindset
* Be highly organised with the ability to manage competing priorities
* Be comfortable using systems and technology to manage information and tasks
* Be detail‐oriented and able to follow processes and guidelines
* Be a collaborative team player who contributes positively to team environments
* Be proactive in identifying issues and escalating when needed
Key Challenges
* Managing changing priorities and deadlines in a busy environment
* Balancing administrative tasks with responding to client enquiries
* Maintaining accuracy and attention to detail across multiple systems
Essential Requirements
* Ability to pass relevant checks including National Criminal History Check & Working with Children Check
Benefits
* Competitive NSW Government salary package
* Superannuation and leave loading
* Flexible working arrangements where operationally possible
* Ongoing professional development and training
* Career progression opportunities across Homes NSW and DCJ
* Meaningful work that positively impacts communities
* Diverse and inclusive workplace culture
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