As a Senior Team Leader you will contribute to an inclusive, just and productive organisational culture, uphold values, lead with kindness, demonstrate informed decision making, monitor service quality, prioritise cultural safety and client outcomes. You will hold significant responsibilities, delegations and oversight performance of designated services, projects and initiatives. Your direct reports will be effectively supported, receive professional supervision and empowered to fulfill their roles.
As part of the Homelessness Services stream, you will manage the Immediate Housing Response (IHR) Program at the Anglicare Homelessness Hub. The program provides short-term and temporary refuge accommodation assistance to Queenslanders experiencing, or at imminent risk of homelessness. The IHR is delivered by government funded Specialist Homelessness Services (SHS).
The IHR program, provides case management to singles, coupe and families residing in hotel accommodation and works with people who are homeless or at risk of homelessness. You will work collaboratively with the Senior Manager and Anglicare Homelessness Services, you will identify, mitigate and manage client, staff, financial and stakeholder related risks and participate in advocacy, networking, partnership and service development opportunities.
To be successful you will need
* Tertiary qualifications in Community Services / Social Sciences or related discipline.
* Substantial case work experience with people from diverse cultural backgrounds dealing with challenges such as homelessness, disconnection from family, mental health, physical health alcohol and other drug issues, history of incarceration, disrupted education and or unemployment.
* Strong record of effective staff supervision, service management, and meeting contract deliverables and service standards.
* Knowledge of early intervention, homelessness and models that support people to develop plans relating to their homelessness situation including strong assessment skills and knowledge of relevant referral pathways.
* Track record of strong Teamwork, collaborative practice and project management.
* Experience working with First Nations people, families, Organisations and communities.
* Proven aptitude for administration, data analysis and reporting on client outcomes and service impact.
Compliance
* Evidence of mandatory qualifications
* Satisfactory outcome of a current (less than 3 months old) National Criminal History Check
* Blue Card (QLD working with children card)
* QLD drivers’ licence ‘Class C’ or interstate equivalent
* Required to transport clients and or to visit clients in their place of residence or within another out of office setting
* Out of hours work may be required from time to time
* Ability (and willingness) to undertake local area / regional travel
* First Aid certificate and CPR certificate.
What we can offer you
* A rewarding career with a growing, respected for purpose not-for-profit organisation
* SCHADS Award Level 6 (Community Services or Crisis Accommodation)
* The option to salary package your earnings up to $15,899 per FBT year and further staff discounts. Find out more at SalaryPackagingPLUS - Home
* Access to Employee Assistance Program (EAP) and Chaplaincy Service
* Comprehensive Induction Program
* A variety of training and professional development opportunities
* A willingness to explore flexible workplace arrangements
Why work for Anglicare NQ
Formed in 2000, Anglicare North Queensland Limited (Anglicare NQ) is a for purpose not for profit Australian Charities and Not-for-profits Commission (ACNC) registered charity and an independent legal entity operating as a Company Limited by Guarantee. We provide place-based human services, support community initiatives and undertake advocacy work. Our efforts are underpinned by Anglicare NQ’s purpose, core values and strong commitment to being a Child Safe Organisation and to the people and communities of North and Far North Queensland.
Diversity and inclusivity are important to Anglicare NQ. We are committed to ensuring our workplaces and services are safe, fair and accessible.
Ready to Take the Next Step?
Click the Apply button and submit a cover letter along with your CV. Applications close Friday 22nd May however, we may close the advertisement prior to this date in the instance a suitable candidate is found, if you think this is the job for you, please don't hesitate to submit your application. This advert is only meant to be an overview, for all the details on what makes this such a great opportunity or to ask any questions please email **@anglicare.net