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Customer solutions advisor

Newcastle
Vodafone Australia
Posted: 8 May
Offer description

At Vodafone Australia, we connect people through community and technology. Our team is driven by a passion for delivering excellent customer experiences.


Job Description

You will be a Customer Champion, responsible for understanding customers' needs and helping them get the most out of our products and services.


Key Responsibilities

* Discover and understand customers' requirements and preferences
* Provide personalized solutions to meet customers' needs
* Support customers with technical queries and troubleshoot issues


What We Offer

We provide a supportive and inclusive work environment, with opportunities for growth and development.

* Flexible scheduling with guaranteed hours and opportunities for extra shifts
* Competitive salary with incentives and bonuses
* A range of benefits including unlimited SIM plan, leave benefits, and training opportunities
* Exciting career advancement opportunities through our 'Future you' Intern and Work Experience programs


About Us

Vodafone Australia is committed to delivering exceptional customer experiences and fostering a culture of collaboration and inclusivity.

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