Job Description
We are seeking a Network Technician to join our operations team responsible for maintaining and enhancing complex IP, MPLS, switched, optical networks.
The successful candidate will be self-sufficient, adaptable, proactive, able to solve problems quickly effectively fast-paced environments.
This role includes occasional on-call work, interstate travel at short notice.
Key Responsibilities:
* Diagnose and resolve wide-range network faults in metro and long-haul transmission systems
* Maintain and replace active and passive telecommunications equipment
* Produce fault analysis reports and recommend improvements for faster resolution
* Manage planned works to ensure Service Level Agreement (SLA) compliance
* Liaise with customers, suppliers, and network partners as required
* Perform software upgrades on range network equipment
* Complete service documentation and maintain accurate configuration records
* Decommission, upgrade, and manage hardware, including sparing and warranty returns
* Attend datacentres, remote sites, customer premises installs, replacements
* Commission, configure, and test new services, switches, routers, and network devices
Required Skills and Qualifications
* Minimum 2 years experience in a network/telecommunications role in a commercial carrier environment
* Diploma/Degree in Telecommunications or Electronics related field or equivalent industry experience
* Strong knowledge of Ethernet switching, IP routing, and transmission fundamentals
* Hands-on experience with optical fibre networks and related test equipment, OTDRs, power meters
* Familiarity with MPLS, CWDM/DWDM, and network security desirable
* Exposure to operational processes, documentation, ITIL change management, and planned maintenance
* Certifications CCNA/CCNP/JNCIA highly regarded
* Strong written and verbal communication skills, logical and structured approach to troubleshooting
* Ability to work independently and collaboratively with the wider network team
Benefits
PRA is an equal opportunity employer welcoming applications from diverse candidates.
CVs can be submitted via email.