Overview
Medical Education and Support Officer (MESO) (Health Manager L1) – Bankstown-Lidcombe Hospital – Permanent Full Time, 38 hours per week
Location: Bankstown-Lidcombe Hospital
Position Classification: Health Manager Level 1
Remuneration: $84,436.00 - $112,331.00 per annum
Requisition ID: REQ603298
Application Close Date: 21/09/2025
Interview Date Range: 24/09/2025 – 01/10/2025
Contact Details: Debbie Fitzjohn (02) 9722 8556, Debbie.Fitzjohn@health.nsw.gov.au
About The Opportunity
Bankstown-Lidcombe Hospital is seeking a highly organised and proactive Medical Education & Support Officer (MESO) to join our team on a permanent full-time basis. This role supports the Directors of Prevocational Education and Training (DPETs) in delivering high-quality education and training for junior doctors, including interns and residents. The successful candidate will play a key role in fostering junior medical officer (JMO) wellbeing in line with the NSW Health JMO Wellbeing and Support Plan, while ensuring trainees are equipped to deliver safe and effective patient care.
To thrive in this role, you'll need exceptional time management skills, a calm and professional approach under pressure, and the ability to juggle competing priorities with confidence. You'll be responsible for managing payroll and rostering functions, maintaining HealthRoster, and liaising with key stakeholders such as HETI, the Medical Board of Australia, and medical colleges. Your ability to build strong relationships and provide reliable administrative support will be essential in creating a positive and supportive training environment for our junior medical staff.
What You'll Be Doing
The MESO – Junior Medical Staff will assist the Directors of Prevocational Education and Training (DPETs) in the development, coordination and evaluation of education for Network 2/Prevocational Trainees (interns & PGY2 medical officers). Working with the DPETs, the MESO will provide support to Prevocational Trainees as per the HETI framework and requirements. They will also ensure that JMO wellbeing is fostered in line with the NSW Health JMO wellbeing and support plan. The MESO will also be responsible for the management and administration of the payroll of the Network 2/Prevocational Trainees at Bankstown – Lidcombe Hospital, including the development and implementation of the payroll function, updating HealthRoster and fostering positive relationships with medical staff, facilitating prevocational training, and communication with various agencies including HETI, the Medical Board of Australia, Medical Colleges, and other government agencies. The MESO will work closely with the JMO Manager to provide administrative support to ensure prevocational trainees have the necessary skills and knowledge to deliver high-quality and safe patient care.
Where You'll Be Working
Bankstown-Lidcombe Hospital is located in Bankstown and serves a diverse community with tertiary affiliations to three universities. The hospital provides a range of services including ED, general medical and surgical services, and sub-specialty services. You will be part of a friendly team and supported to develop your career within a cohesive hospital culture that values safety and quality patient care.
How To Apply
To be considered for this position, please ensure you address the criteria as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.
Applicants are encouraged to provide evidence of:
* Describe your experience managing complex rosters and payroll systems for medical staff, ensuring accuracy and compliance with relevant awards and policies, particularly using HealthRoster.
* Describe a time when you managed competing priorities under pressure, maintaining organisation and meeting deadlines, including strategies used to achieve a successful outcome.
* Describe your understanding of medical staff structures within a public hospital and provide an example of effective liaison with a diverse range of stakeholders while maintaining confidentiality and discretion.
Need more information?
* Click here for the Position Description
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Additional Information
Salary Packaging: South Western Sydney Local Health District employees may access salary packaging. Visit Smart Salary for details.
Health & Fitness: Employees receive discounted gym membership/corporate wellbeing programs, including Fitness Passport.
Transforming Your Experience (TYE): SWSLHD's strategy to improve experiences for staff, patients and communities. We uphold CORE Values – Collaboration, Openness, Respect and Empowerment.
Eligibility: To be eligible for permanent appointment, you must have Australian citizenship or permanent Australian residency. We are an equal opportunity employer and encourage applicants from Aboriginal and/or Torres Strait Islander backgrounds, people with a disability and the LGBTQI+ community to apply. We are committed to child safety and well-being across the organization.
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Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Other
Industries
* Hospitals and Health Care
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