Change Manager
6 month contract
Your new company
You will lead the people side of change for a major digital program, ensuring successful adoption of new systems and processes. This role involves planning and delivering end-to-end change management strategies, communications, and training initiatives to support critical technology implementations.
Your new role
* Develop and implement change management strategies for digital projects.
* Create communications plans, training programs, and integration plans aligned to project milestones.
* Maintain change schedules and documentation within an agile delivery environment.
* Collaborate with senior stakeholders, ICT specialists, and project teams to assess business and technical readiness.
* Lead the rollout of change initiatives and associated communications.
* Monitor adoption KPIs, track post-implementation performance, and identify continuous improvement opportunities.
* Support business readiness planning, including system upgrades and deployments.
* Engage with data teams on data migration activities.
* Prepare and deliver training materials and co-design workshops.
* Provide regular reporting to governance committees on change progress.
* Uplift technical change capability across the organisation.
What you'll need to succeed
* Proven experience delivering change management for digital transformation projects involving Service Now or similar essential.
* Strong stakeholder engagement skills across executive, ICT, and project teams.
* Experience developing communications and training plans for complex programs.
* Knowledge of enterprise service management systems (ServiceNow experience highly regarded).
* Familiarity with data migration and technical change processes.
* Ability to work in an agile environment and manage multiple priorities.
* Baseline security clearance or higher (and ability to obtain NV1) essential.
What you'll get in return
* Opportunity to work on critical digital programs with national impact.
* Flexible location options: Sydney, Melbourne, or Canberra.
* Competitive daily rate and potential for contract extension.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.