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Customer service coordinator

Caboolture
beBeeService
Customer Services agent
Posted: 12 September
Offer description

Job Description

We are seeking a skilled and detail-oriented individual to join our team as a Service Administrator. This is an exciting opportunity for someone who has experience in a workshop or dealership environment and is looking to take their career to the next level.

The Service Administrator will be responsible for a variety of tasks including opening and closing jobs, parts and timesheet allocation, follow-up on post-warranty and service work, planning job schedules and booking workshop jobs, accounts payable and receivable processing, debtor/creditor management, and greeting customers for the service department.

Key Responsibilities:

* Opening/closing jobs, parts and timesheet allocation to jobs and invoicing
* Follow up of post warranty and service work
* Planning of job schedules & booking workshop jobs
* Accounts Payable & Receivable processing
* Debtor/Creditor management
* Greeting of customers for service department

Additional Responsibilities:

* Parts Department support
* Scheduling of company truck

Required Skills and Qualifications:

* Prior service administration experience
* Excellent verbal, written and interpersonal communication skills
* Strong organisational and prioritisation skills
* Ability to work well within a team environment
* Computer literacy, with proficiency in Microsoft Office programs
* Professional presentation
* Forklift licence

Benefits:

* Transparent and structured incentive programs, commissions, and bonuses
* Employee Assistance Program with 8 streams of support across all aspects of your life - for employees and immediate families
* Dedicated Wellness Hub with programs supporting total quality of life
* Regional Salary Packaging, regional allowances & tax benefits
* Paid study and study leave for approved courses
* Paid Community leave to give your time to local organisations and charities every year
* Permanent discounted shopping and exclusive employee benefits via reward gateway and directly with many retailers including Private Health
* Anniversary and milestone gifts and awards
* Paid Parental leave - enhanced payment scheme with superannuation contributions
* Significant Celebration gifts for personal milestones such as births and marriages
* Exclusive Staff discount on machinery, products and merchandise

Others:

For further information on this particular role or similar opportunities please contact our Careers Team.

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