Job Overview
We are seeking a highly skilled and motivated Guest Experience Team Lead to oversee the front desk operations. As a leader, you will be responsible for managing a team of professionals while ensuring excellent customer service.
* The ideal candidate should have strong leadership skills, with experience in team management and conflict resolution.
* Able to communicate effectively with customers and colleagues alike, promoting a positive work environment.
* Skillful in time management, prioritizing tasks efficiently to meet deadlines and exceed expectations.
The Guest Experience Team Lead will also be responsible for supporting the success of our organization by working collaboratively with other departments.