Product Manager, Home Buying You are an accomplished Product Manager, driven to deliver exceptional outcomes We’re committed to delivering outstanding customer experiences Together we can achieve big goals and empower our customers See yourself in our team The Home Buying team is responsible for end-to-end management of CommBank’s Home Loan business including distribution through proprietary and third-party channels, acquisition, retention, customer experience, risk, product and continuous improvement. Within the Specialty Product & Platforms crew, the Residential Mortgage Group (RMG) squad provides white-labelled home loan product solutions to our distribution partners, offering a simpler and faster alternative lending experience for customers. Leveraging the strength of CBA and the agility of our third-party suppliers, RMG delivers sustainable market share and profit growth to the RBS Home Buying business. We partner with internal and external stakeholders to ensure we always deliver on our promises to our customers. We are passionate, dynamic and customer obsessed! We welcome diverse viewpoints in creating customer value and work collaboratively to deliver on our initiatives. Do work that matters You will report to the Chapter Lead, Product and Solution Management. As a Product Manager, you play a key role in managing our white label products in line with our policy, compliance and risk requirements. You will create governance and monitoring packs that review complaints, sales outside the target market, risk controls, financial performance and competitive performance on a monthly basis. You will play a key role in the day-to-day tasks, and support the delivery of strategic initiatives, for Home Buying white-label product squad. You will work with business partners, suppliers and stakeholders across CommBank to deliver on customer experiences. You will be able to resolve complex issues by having a clear understanding of the problem, have the ability to articulate the support required and use effective strategies to escalate as needed. Your key responsibilities/focus areas will include: You will play a key role in the governance of the RMG home loan product, including working closely with senior management to deliver governance packs and papers You will deliver day-to-day tasks and support the delivery of strategic initiatives Supporting the squad to manage the product backlog to deliver on the squad's vision, goals and roadmap Collaborating with members of the squad and key stakeholders to find the right solutions to solve the most valuable problems and delivery outcomes to deliver maximum value Managing product requests to deliver optimal customer and business outcomes, leveraging Subject Matter Expertise Monitoring and acting on competitor, regulatory, customer and industry changes We’re interested in hearing from people with and seeking to sharpen their: Financial services experience in a high performing environment within Retail Banking, Product, Credit Risk, Finance, Operations Home lending product experience will be highly regarded Excellent written communication skills required. Experience writing business papers will be highly regarded. Experience working in an agile environment and enjoy collaborating with others Delivery and execution experience with ability to juggle multiple competing priorities in a fast-paced and dynamic environment Stakeholder management, communication and influencing skills Strong planning and time management skills Commercial acumen and professional judgement with the ability to make recommendations and draw out insights Risk Mindset – All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks If this sounds like you then apply today! If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 20/06/2025