Job Description:
As a Site Support Specialist, you will be responsible for delivering expert technical assistance to customers and ensuring their safety is our top priority. Your key responsibilities will include developing and maintaining comprehensive knowledge of relevant products.
* Providing on-site support and troubleshooting services via email, phone, and visits to ensure prompt resolution of technical issues.
* Maintaining and adhering to the highest standards of workplace and site safety.
* Offering high-quality services resulting in exceptional customer satisfaction while minimizing costs.
You will also be responsible for accurately documenting and reporting service cases with meticulous attention to detail.