General Manager, Casual Dining, Canberra
Client Profile
Our client is a dynamic hospitality group with a strong national presence, known for its fun, fresh and community-driven venues. With multiple sites across Australia and a strong focus on team development, culture, and customer connection.
Job Description
As General Manager, you’ll oversee all aspects of the venue’s performance, with a major focus on financial leadership and accountability. You’ll lead the restaurant through its opening phase and beyond, building a strong team culture, driving guest satisfaction, and managing key reporting functions directly.
Your core responsibilities will include:
* Full accountability for daily venue operations, team leadership, and guest experience
* Building, training and mentoring a new team to deliver operational consistency and strong service standards
* Ownership of financial performance — including preparing business plan, budgets, managing COGS, labour targets, inventory, and weekly financial reporting in line with business KPIs
* Collaborating with the Area Leader and Head Office on ongoing strategy, systems, and brand growth
* Leading a positive, “hands-on” culture with strong communication across front and back of house
Candidate Profile
We’re looking for a proven hospitality leader with a sharp operational mindset and a strong track record in financial accountability. You may already be a GM or an experienced Restaurant Manager ready to step into a more autonomous, reporting-driven role.
The successful candidate will bring:
* Demonstrated experience managing high-volume restaurants or premium casual venues
* Strong financial capability — confident with P&L, reporting tools, and weekly performance metrics
* A people-first leadership style with the ability to train, motivate, and retain great staff
* Hands-on floor presence and the ability to balance service excellence with commercial results
To learn more about this role, submit your application or contact Clinton Hor via clint@hastingspeople.com.au
Please note that only candidates who have full working rights within Australia will be considered for this opportunity.
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