Job Opportunity
This is a full-time role in our Sample Registration department, responsible for overseeing the process of receiving, registering and processing samples into the required laboratory for analysis.
The successful candidate will be involved in mentoring, training and developing/up-skilling and safety of Sample Registration employees.
Key Responsibilities:
* Coordinating and overseeing team members' activities such as scheduling and delegating Sample Registration tasks and meeting goals set for ongoing projects.
* Mentoring, training and developing/up-skilling of Sample Registration employees to enhance their skills and abilities.
* Overseeing the accurate registration of samples and ensuring prompt delivery of samples to the laboratory for analysis.
* BUILDING STRONG RELATIONSHIPS AND TRUST WITH CUSTOMERS AND OTHER STAKEHOLDERS THROUGH OPEN AND INTERACTIVE COMMUNICATION.
* Working closely with Customer Care and Laboratory Operations to ensure customer queries are resolved in a timely and professional manner.
* Ensuring team members' adherence to relevant SOPs and Work Instructions, including storage of samples to preserve sample integrity and prevent contamination.
* Implementing and improving Good Hygiene Practices (GHP) and Good Laboratory Practices (GLP).
Requirements:
* Minimum of Bachelor level qualification in a Laboratory, Scientific or Administration or equivalent industry substantial experience related to food technology.
* A minimum of 2 years' full-time experience within a scientific or technical service-based organisation.
* Demonstrated troubleshooting skills to diagnose and resolve issues.
Working Conditions:
* This role involves working in a laboratory environment with frequent interactions with colleagues and external stakeholders.
* Frequent travel may be required for meetings and training sessions.