Overview
Data Knowhow Canberra, Australian Capital Territory, Australia
Junior SharePoint Administrator
We are currently recruiting for a federal government contractor opportunity based in Canberra. The role provides operational support for the Department’s SharePoint Online (SPO) setting by managing BAU requests, maintaining compliance with the approved configuration model, and assisting with ongoing improvements to the Digital Workspaces platform. The role will work closely with the existing SharePoint Administrator and the Digital Workspaces team to ensure timely resolution of tickets, governance adherence, and a positive user experience.
Estimated start date
Monday, 01 December 2025
Until 30 June 2026
Extension term
6 months
Number of extensions
2
Location of work
ACT
Working arrangements
Hybrid – at least 3 days in the Canberra office per week. Willingness to work more days in the office will be highly regarded
Maximum hours
40 hours per week
Security clearance
Must be able to obtain Negative Vetting Level 1
Pay scale
$80-$90 per hour
Key Duties and Responsibilities
- BAU Ticket Management: Action and resolve incoming SPO-related incidents and service requests within agreed SLAs. Escalate complex issues to senior administrators or vendors as required.
- Permissions & Access Control: Manage SharePoint permissions, including site, library, and list-level access in line with SOPs. Implement and maintain SharePoint and 365 groups in line with governance standards.
- Configuration & Site Management: Create, configure and maintain SharePoint Online sites, document libraries, and lists as per configuration model. Apply and enforce IA standards, including global term store management and column configuration.
- Compliance & Remediation: Identify and remediate non-compliant sites, libraries, and content to align with the approved configuration model. Support periodic audits and reporting on compliance status. Assist in implementing enhancements such as global navigation, hub site configuration, and template deployment. Contribute to SOP updates, knowledge articles, and user guidance materials. Other duties as directed. Participate in team stand-ups, backlog reviews, and planning sessions.
Qualifications and Core Skills
- SharePoint Online Fundamentals: Understanding of how to configure and administer SharePoint Online components
- Microsoft 365 Ecosystem: Familiarity with Teams, OneDrive, and Entra ID (Azure AD)
- Troubleshooting: Ability to identify and resolve common SharePoint Online-related issues
- Communication: Effectively communicating with end-users to resolve support tickets and provide clear team communication
- ITSM Tools: Experience using enterprise incident management and ticketing systems
- Governance, Information Architecture, and Compliance principles
- PowerShell PNP module experience
- Ability to obtain, or provide evidence of, active NV1 Clearance for access to PROTECTED Information Resources
Additional Information
Please contact for more information on this opportunity.
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📌 Junior SharePoint Administrator
🏢 Data Knowhow
📍 Canberra