Join to apply for the Technical Analyst role at WorkPac.
About the role
* Provide onsite and remote technical support for hardware, software, and network issues.
* Maintain and support desktop, laptop, printers, mobile devices to ensure smooth operation for all end-users.
* Manage and resolve helpdesk tickets in a timely manner, ensuring customer satisfaction.
* Assist with the installation, configuration, and ongoing usability of system hardware and software.
* Provide remote and on-site technical assistance and training to end-users as required.
* Document processes and issues, including solutions in knowledge base.
Qualifications and Skills
* Experience with Jira Service Management, Confluence, Intune, Azure, Microsoft Teams.
* Desirable: experience with hybrid mail environments and mobile devices.
Benefits
* Comprehensive range of benefits supporting health, well-being, and career development.
* Includes retail discounts, professional development, birthday leave, recharge leave, and more.
About WorkPac
WorkPac is Australia's largest privately owned workforce solutions business, providing recruitment and career development opportunities across various industries. We embrace diversity and are an equal opportunity employer.
Application
If you believe you are a good fit for this role, click APPLY now or contact Kirsty at (07) 5390 1385.
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