For more than 20 years, UP Education has been delivering bridging programs that are tailored to the needs of international students who require academic support to achieve their dream of a university education. In partnership with the University of Tasmania, UP Education is delivering a Foundation Studies Program at the UTAS Sandy Bay campus in Hobart. We have a passion for education and want to see our students succeed in every facet of their lives. Our focus is on high quality teaching coupled with an emphasis on holistic welfare and support.
Job Description
The role is responsible for supporting the Head of UTAS IPC in managing the day to day operation of the college. This includes, but is not limited to, undertaking key administrative duties, providing customer service and care to students, and attendance management.
Key Responsibilities:
* Provide professional, friendly front-of-house support to students, staff and visitors
* Deliver high-quality administrative support across student services and college operations
* Manage student records, attendance, timetabling and compliance within student management systems
* Coordinate events, orientations, examinations and key academic activities
* Support student wellbeing and academic progress, escalating matters where required
* Prepare communications, reports and documentation for students and staff
* Liaise with internal teams (e.g. academic, facilities, ICT, finance) to ensure smooth day-to-day operations
* Maintain accurate records, filing systems and general office administration
* Assist the Head of College and teaching teams with scheduling, meetings and operational support
* Contribute to a positive team culture, continuous improvement, and workplace health and safety
Qualifications
About You:
* Proven experience in office management and administrative roles
* Strong time management skills with the ability to prioritise and multitask effectively
* Sound knowledge of office systems, processes and procedures
* High level of attention to detail and accuracy
* Excellent written, verbal and digital communication skills
* Well-developed problem-solving skills
* Strong ICT capability, including proficiency in Microsoft Office
* Professional, warm and approachable manner
* Highly organised and reliablePositive, enthusiastic and proactive
* Culturally aware and comfortable working with people from diverse backgrounds
* Discreet and trustworthy when handling confidential information
Additional Information
Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we are attracting applications from people with identities and perspectives that are as diverse as our students.
We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
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