Job Overview
The Branch Manager role is a leadership position responsible for driving the branch's growth through strategic planning, team coaching, and business development.
As a key member of the branch team, you will be expected to lead by example, prioritize customer experience, and make decisions that drive operational efficiency and maintain high standards of compliance.
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Responsibilities
* Develop and implement strategic plans to gain market share for the local area
* Lead and coach a high-performing team, focusing on continuous improvement and career development goals
* Prioritize business performance through tracking KPIs, reporting, and creating strategic plans
* Work closely with the Community Bank board to build and nurture community relationships and establish yourself as the face of our brand
* Lead by example, prioritizing customer experience and stepping in wherever the branch needs you
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Requirements
To succeed in this role, you will need:
* People leadership skills with the ability to develop, coach, and manage staff performance
* Proven sales mentorship skills through implementing strategies to drive business
* Experience in residential and commercial lending (essential)
* Strong communication skills to deliver clear branch expectations
* Understanding of financial management, business acumen, and risk framework
* Ability to drive operational efficiencies and maintain high standards of compliance
* High level of understanding of lending products, policies, and regulations
* Knowledge of retail branch operations
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Benefits
We offer a range of benefits, including:
* Health and wellbeing support, including discounted gym memberships and private health insurance options
* Take your learning to the next level through our corporate university 'BEN U'
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Why Work With Us?
Want big impact that matters? Here, you'll know your work directly benefits the customers and communities we serve.
Want to be more than just a number? Join a team that truly values you – and that gets more and more diverse, every day.
Want career opportunity and flexibility? You can achieve so much here, with flexible policies and a team that believes in you.