About this role:
We are seeking highly skilled individuals to join our Frontline Operations team as a Specialist.
Key Responsibilities:
* Provide expert technical, legislative, and procedural guidance to clients and colleagues.
* Analyse policies to ensure accuracy and integrity of client records.
* Resolve complex inquiries and contribute to the development and delivery of diverse learning solutions.
* Conduct business analyst tasks, such as identifying and scoping improvement initiatives, and interpreting data and process insights.
* Assist with project work, prepare legal notices, and undertake debt recovery actions in line with regulatory obligations.
About Us:
We value diversity and promote inclusivity. We encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds.
Location:
This role may be offered on an ongoing or non-ongoing basis in various locations across Australia.