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Reservations consultant travel industry (wfh perth only)

Perth
Permanent
Travel Trade Recruitment
Reservations Agent
Posted: 31 March
Offer description

Reservations Consultant - Travel Industry (WFH Perth Only) Perth (Work From Home) Competitive base Super Generous Incentives Full Time About the Role An exciting opportunity for an experienced Travel Consultant who thrives in a sales-driven, high-conversion environment. This is a fast-paced reservations role focused on turning warm leads into confirmed bookings, re-engaging past enquiries, and maximising every sales opportunity. Working from home in Perth, you'll be part of a high-performing reservations team, engaging with customers across phone, email and live chat - guiding them from enquiry through to booking. Key Responsibilities Proactively follow up warm leads generated through marketing campaigns, events and enquiries Re-engage past customers, expired quotes and dormant leads to convert into bookings Handle inbound and outbound sales calls with confidence and professionalism Build rapport quickly and guide customers toward a booking decision Upsell and maximise booking value through strong product knowledge Prepare and follow up quotes within agreed timeframes Manage enquiries across phone, email and live chat channels Maintain accurate CRM notes and ensure all bookings are processed correctly About You Minimum 2 years' travel industry experience (retail, wholesale or reservations) A sales-focused mindset with a passion for converting enquiries into bookings Confident making outbound calls and handling objections Strong communication skills with the ability to build rapport quickly Target-driven, motivated by incentives and high earnings Highly organised with strong attention to detail Comfortable working in a fast-paced, high-volume environment Working Hours & Flexibility 37.5 hours per week WA hours: 9:00am - 5:30pm Weekend work required (~10 weekends per year) What's in it for You? Work from home flexibility (Perth-based only) Strong base salary generous incentive potential High volume of warm leads - no need to generate your own pipeline Fast-paced, high-energy team environment Opportunity to work with a well-established and growing travel brand Interested: Call Sarah at Travel Trade Recruitment on 03 9988 0616 or email me directly sarah@traveltraderecruitment.com.au

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