Assistant Store Manager | Swatch Brisbane
Swatch Brisbane City, Queensland, Australia
2 days ago Be among the first 25 applicants
About Swatch
Colourful, happy, loud, shrill and forever re‑interpreted in different ways. Since the “second watch” was born in March 1983, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world – and all the while remaining true to itself. On average, a new Swatch design is created once every one‑and‑a‑half days! Swatch watches are a popular canvas for artists working in a great range of styles, and arguably the world’s largest art gallery on the wrist.
About Swatch (continued)
Since the release of OMEGA x Swatch Moonswatch collaboration in March 2022, it was labelled by The New York Times as "the watch industry's defining moment of 2022" and the phenomenal September 2023 release of the Blancpain x Swatch Bioceramic Scuba Fifty Fathoms has seen the brand create global headlines and crowds of exciting watch fans flooding stores around the globe.
The Role
* Lead, motivate, and inspire employees to achieve sales targets
* Support in overseeing day‑to‑day operations ensuring the store is operating smoothly
* Coach employees on KPI’s on a weekly basis
* As required, assist the Store Manager with reporting
* Support interviews, training and on‑boarding of new employees
* Monitor employee selling skills and identify any opportunities for improvement
* Uphold all company and brand policies and procedures
* Ensure the visual merchandising guidelines are adhered to
* Assist with inventory management and stock procedures
* Handle escalated customer complaints
* Uphold the highest level of professionalism and customer service
Skills & Experience
* Previous experience in an Assistant Manager/supervisory role within a retail environment
* Strong sales skills and ability to motivate others to achieve targets
* Developed customer service skills
* Organised and efficient time management
* Excellent oral and written communication
* Computer literacy skills (Word, Excel, PowerPoint)
* Enthusiastic, self‑motivated and ready to lead by example
How To Apply
Click APPLY to submit your application.
Job Location: Shop 9/10, Tattersall's Arcade, 215 Queen Street, 4000 Brisbane, Australia (Queensland)
Company Address: The Swatch Group (Australia) PTY. LTD. 40 River Boulevard Level 3 Richmond, Victoria 3121 Australia
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Retail Luxury Goods and Jewelry and Retail
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