Exciting opportunity to boost sales and provide exceptional customer service in the agriculture equipment industry.
About the role:
As a Sales Consultant – Parts & Service, you will be responsible for proactively reaching out to customers, providing information on parts and services, and ensuring a seamless service experience. Your passion for agriculture equipment, excellent communication skills, and focus on customer service and sales make you an ideal candidate for this role.
* Conduct outbound calls to existing and potential customers to offer information on parts, maintenance, and repair services.
* Meet and exceed sales targets and key performance indicators (KPIs) related to parts and service sales.
* Assist customers in identifying their parts and service needs accurately.
* Provide detailed information on parts, pricing, and service options.
* Collaborate with the service team to schedule appointments and allocate resources efficiently.
* Assist customers in understanding the importance of routine maintenance and recommend appropriate services for their equipment needs.
* Maintain accurate records of customer interactions, orders, and service history in our CRM system.
* Follow up with customers to ensure satisfaction, address any concerns or questions, and build long-term relationships.
* Stay updated on the latest product releases, service offerings, and industry trends.
About us:
We are a world-leading equipment dealer with dealerships across Canada, New Zealand, and Australia. Our mission is to enable our customers' success by providing practical and reliable equipment solutions and support.
Our dedicated team is passionate about delivering outstanding results and building strong relationships with our customers.
About you:
* Previous sales experience in a similar industry is preferred.
* Experience in outbound customer service, telemarketing, or sales roles.
* Strong knowledge of agriculture equipment parts and service.
* Excellent communication and interpersonal skills.
* Ability to build rapport and maintain positive relationships with customers.
* Results-driven with a focus on achieving sales targets.
* Proficiency in computer systems and software used in customer relationship management (CRM).
* Ability to work independently and as part of a team.
* Strong organizational and time management skills.
* Ability to plan, develop, and communicate territory coverage to maximize sales potential.
* High school diploma or equivalent. Heavy equipment industry technical training or certification is a plus.
* Ability to travel within the territory and work flexible hours.
* A valid driver's license and clean driver's record are required.
What we offer:
* An attractive remuneration package.
* Ongoing training and development.
* Advancement opportunities.
* Employee Assistance Program.
We look forward to growing your new career.