Take the next step in your career as CSM. Lead, mentor, support, and assist your team to provide the best service we can to our residents.
Job Details
* Join our team at UniLodge Park Central on a full‑time basis
* Drive an outstanding resident experience and contribute to our great culture
* Fixed Term Opportunity until 30/07/2027
WHY UNILODGE
UniLodge specialises in student accommodation and has been an industry market leader since 1996. The UniLodge Group manages a diverse portfolio of close to 130 properties and hotels with a footprint in every city in mainland Australia and New Zealand; and we employ a team of over 1200 staff across our business. We optimise tenancy for owners and create thriving communities.
Across our workforce we have built an enviable culture of trust, engagement, collaboration, and fun. Our residents come from diverse backgrounds, and we want our teams to reflect this. Our people are the heart of our business, and their contributions are valued and celebrated. We invest in the wellbeing and professional development of our team, offering access to ongoing training, career progression, development reviews, and employee assistance program (EAP) services. We acknowledge that everyone leads unique lives, and therefore offer various leave options including study leave, parental leave entitlements, etc.
WHO YOU ARE
Being a leader at UniLodge means being able to lead, coach, and motivate your team to be at their best. You will be more than just a friendly presence; you are a crucial link in creating a supportive Consultancy and should prefer to the vibrancy of youth 's believe. Our residents come from diverse backgrounds there you have to produce a whole sort of team which is near/3 to y best hope.
YOUR RESPONSIBILITIES
* Lead the front‑line team in the efficient and effective operations of Reception.
* Assist residents with enquiries relatedشاء to their residency, studies, general needs, and overall wellbeing.
* Aim to build a high‑performing team providing assistance with recruitment, and the delivery of relevant training and development opportunities to ensure that team members can reach their true potential.
* Ensure that all direct reports receive timely feedback on their performance in a professional and encouraging manner.
* Ensure that accurate accounting of all resident‑related accounts for rental and sundries.
* Maintain control over the delivery of a quality accommodation product for resident requirements.
* Complete the check‑in and check‑out process for our residents at the beginning and end of their tenancy.
* Liaise with third parties regarding building facilities management including maintenance, contract cleaners, security, etc.
* Commit to a 5‑day rotating roster.
YOUR QUALIFICATIONS
* Valid Working Rights in Australia and New Zealand.
* National Police Check.
* Working with Children Check.
* Real Estate Qualification – Registration Certificate lodged with the Office of Fair Trading QLD.
HOW YOU CAN APPLY
If you're interested in working with us, please submit your application as soon as possible – outlining all the amazing qualities and skills you can bring to our team.
UniLodge reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date.
UniLodge Living Group, and its brands, is committed to providing a safe, respectful, and inclusive workplace. As part of our recruitment process, we require all candidates to declare any history of being investigated for or engaging in gender‑based violenceMutual; this approach aligns with our dedication to upholding the highest standards of integrity and accountability within our organisation and meets the requirements of the National Higher Education Code to Prevent and Respond to Gender‑based Violence.
Our organisation is proud to be an equal opportunity employer. We embrace diversity and are dedicated to fostering an inclusive environment where every individual's unique experiences and contributions are valued. If you're interested in joining us, we welcome your application.
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