Job Title: Test Administrator
About the Role:
This is a casual position that requires you to work as a test administrator, responsible for providing exceptional customer service and ensuring the delivery of secure exams.
* Ensure all testing procedures are followed and company policies adhered to at all times.
* Verify candidates' identification against test registration and assist them in setting up for tests.
* Explain exam procedures to candidates and proctor/invigilate them during testing sessions.
* Troubleshoot technical issues with internal departments and escalate any policy breaches to relevant business personnel immediately.
Candidates must have excellent communication skills, be detail-oriented, problem-solvers who can handle multiple tasks simultaneously. Must also be comfortable working long hours in a quiet environment, sit for extended periods, bend/lift light weights (up to 20 lbs) independently, hear soft voices clearly from distance & see fine details closely & stay alert throughout tests duration.
PBA](include user of machine or computing device solely focused computer screen aka eye strain.)"],