Education Support Officer (Organisational Training)
Join to apply for the Education Support Officer (Organisational Training) role at University of Sydney
Education Support Officer (Organisational Training)
Join to apply for the Education Support Officer (Organisational Training) role at University of Sydney
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This range is provided by University of Sydney. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
A$86,511.00/yr - A$86,511.00/yr
* Full time fixed term role until 30 June 2026
* Contribute to the operational success of Organisational Training Initiatives at the Centre for Continuing Education
* Base Salary $86,511 + 17% superannuation
About the opportunity
As the Education Support Officer (Organisational Training) you will support the smooth delivery of the Centre for Continuing Education's organisational training programs. In this client-facing administrative role, you'll coordinate training logistics, manage bookings and enquiries, and ensure all documentation and processes are handled efficiently. You'll work closely with clients to understand their training needs and provide timely, accurate support throughout the engagement.
Your key responsibilities will be to:
* work in a collaborative and cohesive environment reporting into the Business Manager at the Centre for Continuing Education (CCE)
* provide professional, customer-focused assistance to clients and stakeholders by managing training enquiries, and offering accurate advice on programs and processes
* oversee the end-to-end coordination of training activities, including course bookings, venue arrangements, preparation of training proposals and class records, and liaison with teaching staff
* deliver high-level administrative support to the Organisational Training team, including diary and travel coordination, meeting organisation, and minute-taking
* maintain accurate records and data for reporting and compliance purposes, and manage routine purchasing, invoicing, and payment processing
About you
* demonstrated experience in a fast-paced customer-facing role
* strong customer service skills, with the ability to communicate effectively and adjust communication style to adapt to different stakeholders
* strong stakeholder engagement and relationship building skills
* high-level organisational skills
* problem solving skills with the ability to take initiative as needed.
Sponsorship / work rights for Australia
Please note: Visa sponsorship is not available for this position. This role requires valid work rights for Australia.
Pre-employment checks
Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.
EEO statement
At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ+. We welcome applications from candidates from all backgrounds.
We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion.
How to apply
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.
For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Tara Ritchie, Recruitment Operations by email to
The University of Sydney
The University reserves the right not to proceed with any appointment.
Click to view the Position Description for
this role.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Education
* Industries
Education, Higher Education, and Professional Training and Coaching
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