Job Title: Customer Service Ambassador
This role involves delivering exceptional experiences as a key representative of our leisure organisation in Taree. Responsibilities include handling customer inquiries, managing memberships, ensuring safety and operational procedures are followed.
Main Responsibilities:
* Handling customer inquiries and resolving issues efficiently
* Managing memberships and sending timely renewal reminders to maintain continuity
* Maintaining a clean and safe work environment to meet health and safety standards
* Providing excellent customer service and promoting a positive brand image
* Supporting events and activities to enhance the guest experience and build loyalty
Skill Requirements:
* Friendly attitude with strong interpersonal skills
* Excellent customer service skills with the ability to resolve complaints effectively
* Relevant certifications such as First Aid and CPR to ensure workplace safety
Benefits of this Role:
* Opportunity to develop skills in customer service, conflict resolution, and event management
* Chances to work in a dynamic team environment and contribute to company growth
* Experience working with diverse customers and building strong relationships
About the Position:
This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences. If you have a strong desire to make a positive impact and thrive in a fast-paced environment, we encourage you to apply.