STUDENT ADMINISTRATION
JOONDALUP CAMPUS
$84,470 TO $93,865 PA (PRO RATA)
PART TIME - 60%, FIXED TERM (12 MONTHS)
Edith Cowan UniversityAre you ready to belong to a dynamic community where courage, creativity, and optimism are essential elements of our DNA? At ECU we're inspired by the incredible achievements of Edith Cowan, the first woman elected to an Australian parliament and a lifelong champion of education. Empowered by her legacy, we're united in our vision to lead the sector in educational experience and expand our impact through world-class research.
Embrace an opportunity to become part of something extraordinary.The Student Transactions Team is the custodian of content relating to current and future student admissions, assessments, student records, fees and scholarships. Any changes to processes impacting information are managed by the team and are in accordance with University rules and legislation.
The team is responsible for answering all related Tier 3 enquiries including developing communications content and gaining the appropriate approvals and keeping all student information up-to-date and informing other teams across the University as required.
The team maintains relationships with Schools and Service Centres to ensure information is provided accurately, promptly and efficiently. About the Opportunity
The current vacancy is within the Fees and Scholarships team, where you will play a key role in managing scholarship processes, including applications, offers, acceptances, and payments. Your responsibilities will also include assessing refund and remission requests, ensuring fee data accuracy, and providing support via phone and email enquiries.
As part of a diverse and collaborative team, you will have opportunities to contribute to continuous improvement initiatives and build strong networks with colleagues across ECU.
About you
We are seeking a candidate who can demonstrate the following capabilities:
* Proven experience working in a complex, customer-focused environment with high-volume application processing.
* Strong time management and organisational skills, with the ability to set priorities, achieve objectives, and consistently meet deadlines.
* A results-driven approach, showing initiative, attention to detail, and sound problem-solving, analytical, and judgment skills to deliver accurate and appropriate outcomes.
In addition, you will embody personal attributes aligned with the University's core values: Integrity, Respect, Rational Inquiry, Personal Excellence, and Courage.
Benefits of working at ECU
At ECU we're committed to fostering a positive employment experience and believe this is fundamental to the success and satisfaction of our employees. Growth and development matter here, because we recognise people are at the centre of everything we do. Our thriving work culture is guided by the ECU values and complemented by a range of employee benefits; visit our website to read about flexible working arrangements, generous leave entitlements, our commitment to Wellbeing, exclusive corporate discounts and industry-leading superannuation.
Contact
Interested applicants are welcome to contact Raksha Mallya on au for more information.
Application ProcessPlease upload your resume along with a statement (maximum 1 page), outlining your suitability for this position.
Advert Closure
Applications close Sunday, 18 January 2026 at 11:30pm AWST.
ECU reserves the right to close the advertisement before the stated closing date, and encourage applicants to submit their applications early.
PLEASE NOTE: APPLICATIONS WILL ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE THE RELEVANT WORKING RIGHTS TO FILL THIS POSITION.
ECU is a diverse and inclusive workplace with specific strategies and initiatives in place to address under-representation of specific groups. We strongly encourage applications from the Aboriginal and Torres Strait Islander community.
We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, age and faith. For more information on our commitment to equity and diversity, please visit our Inclusive Workplace website.
At ECU, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively encourage people with disability to apply to ECU. To discuss how we can support adjustment requirements, please contact the person listed above.