Lead. Create. Elevate the Member experience
It's an opportunity to build your own team, lead premium service experiences, and play a key role in how our members experience Next Generation Clubs every day.
We're looking for a dynamic, people‐first hospitality leader who thrives in a premium environment, loves leading from the front, and is excited by the opportunity to create something special as we continue to raise the bar.
What's in it for you?
* The opportunity to create, lead, and develop your own Front of House team
* A collaborative, team-oriented culture that values initiative and ideas
* Flexible working hours across a 7-day operation
* Complimentary gym membership and access to a health-focused lifestyle
* Ongoing development within a nationally recognised brand
About the Role
Reporting directly to the AGM and GM, the Front of House supervisor role is a leadership position amongst our company's heads of departments.
As Front of House Supervisor, you'll be the heartbeat of our café and member‐facing food & beverage operations. You'll lead by example on the floor while coaching, mentoring, and inspiring your team to deliver consistently exceptional service.
In addition to daily operations, you'll play a key role in hosting and delivering premium events at the club. From intimate member experiences to larger‐scale functions, you'll be the face of Front of House — ensuring every event is polished, seamless, and memorable.
You'll work closely with senior leaders and our culinary team to ensure service, food, and atmosphere align with the premium Next Gen experience.
This role is ideal for someone who is hands‐on, ambitious, and ready to take ownership, while still enjoying the energy of daily service and strong member connection.
Work Alongside Industry‐Leading Culinary Talent
One of the most unique aspects of this role is the opportunity to collaborate closely with some of the industry's most experienced hospitality professionals.
Our Executive Head Chef, Gina Wass, brings over 40 years of hospitality experience, spanning fine dining, premium restaurants, hotels, and large‐scale venues. Throughout her career, Gina has worked under some of the industry's most accomplished chefs and culinary innovators, and has cooked for internationally renowned figures including Michael Jackson, Billy Connolly, Tina Turner, and many more.
Supporting Gina is our Executive Sous Chef, Simon, who brings a similarly extensive background and deep operational expertise.
As Front of House Supervisor, you'll work side‐by‐side with Gina and Simon to deliver seamless FOH/BOH experiences, premium events, and outstanding service — while learning from leaders with decades of real‐world hospitality knowledge.
Key Responsibilities
* Lead, coach, and develop a high‐performing Front of House team
* Deliver exceptional, personalised service to our members
* Host and deliver premium functions and events from planning through to execution
* Collaborate closely with the Executive Head Chef and Executive Sous Chef
* Build strong relationships with members, brand partners, and internal stakeholders
* Maintain impeccable service, presentation, and cleanliness standards
* Act as a true Next Gen brand ambassador
Secondary / Operational Responsibilities
* Invoicing and basic financial administration
* Stock control and inventory management
* Supporting ordering and cost‐awareness processes
* Assisting with systems, procedures, and continuous improvement initiatives(Full training and support provided across all systems.)
About You
You're someone who:
* Has solid experience across food & beverage operations
* Has experience leading teams and enjoys developing people
* Is energetic, resilient, and thrives in fast‐paced environments
* Takes pride in creating memorable customer experiences
* Leads with confidence, warmth, and professionalism
* Is organised, adaptable, and solutions‐focused
You'll also have:
* Strong written and verbal communication skills
* A commercial mindset with cost awareness
* Basic First Aid (or willingness to obtain)
* Working knowledge of WHS standards
Why Next Generation?
At Next Gen, we don't just offer jobs — we offer careers. We invest in people who want to grow, lead, and be part of something bigger. If you're ready to step into a role where your leadership genuinely matters, we want to hear from you.
If this sounds like YOU, don't miss your opportunity to become a valued Next Gen leader — APPLY NOW.
Please note:
* Flexible hours and days are required
* Proof of right to work in Australia is required
* All employees must hold a current Working With Children Check (WWC)
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