Key Responsibilities Include:
* Carry out service and maintenance works on domestic heating systems.
* Ensure high levels of customer satisfaction by maintaining open communication with clients and tenants.
* Complete paperwork electronically and manually, providing regular updates and progress reports.
* Maintain a safe working environment by adhering to health and safety requirements and legislation.
Main Attributes and Requirements for the Role:
* A minimum of CCN1, CENWAT, HTR1, and CKR1 gas qualifications is essential.
* The ability to work outside of regular hours, including evenings and weekends, is required.
* A friendly and professional attitude is necessary to build strong relationships with clients and tenants.
What We Offer:
1. A company vehicle and fuel card are provided.
2. Uniforms and mobile devices are also supplied.
3. Support for professional qualifications is available.
4. An employee wellbeing programme, occupational health support, and telephone support-counselling are offered.
5. Service level-awarded annual leave is provided.
6. Enhanced maternity and paternity packages are available.
7. Dental and healthcare cash plans are offered.
8. A cycle-to-work scheme and electric vehicle leasing scheme are available.
9. A gender and equality working group is in place.
10. Sureserve Academy provides a platform for development and career progression.
11. An employee voice programme is implemented.
12. Social activities are organised for all teams.
13. Sureserve Legends celebrate employees who live our values.
We Value Diversity and Inclusion:
All qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to inclusivity, reasonable adjustments are made throughout the recruitment process for individuals who may require them.
Successful applicants will undergo eligibility checks, including the right to work in the UK and DBS checks.
This role requires a Mid-Senior level individual with a Full-time employment type and experience in Management and Manufacturing, particularly in the Utilities industry.