Customer Service Representative – Refrigeration Wholesale | Gladstone
Join a global leader in sustainable refrigeration and HVAC solutions.
About the Role
We’re looking for an enthusiastic Customer Service Representative to join our Gladstone Refrigeration Wholesale branch. In this hands‑on role, you’ll provide exceptional service to our customers, accurately process orders, support branch operations, and contribute to sales growth. You’ll be part of a supportive team that values collaboration, safety, and professionalism.
Key Responsibilities
- Deliver friendly and professional service to customers via phone, email, and counter sales
- Accurately quote and process sales orders, ensuring timely delivery and customer satisfaction
- Assist with inventory management, stock control, and merchandise displays
- Promote products and identify opportunities to support branch revenue and margin targets
- Collaborate with warehouse and sales teams to ensure efficient branch operations
- Uphold Beijer Ref’s values: Committed, United, Engaged, Straightforward
About You
- Previous experience in customer service, retail, or wholesale (HVACR industry experience highly regarded)
- Excellent communication skills and strong attention to detail
- Team-focused, reliable, and motivated to provide excellent customer experiences
- Proficient in basic computer systems and point-of-sale operations
- Forklift licence required (or willingness to obtain)
Why Join Us
At Beijer Ref, we’re committed to being the preferred provider of sustainable refrigeration and HVAC solutions. You’ll be part of a company that values safety, integrity, and excellence.
How to Apply
If you’re passionate about customer service and want to be part of a team that values integrity and excellence — apply now!
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