The Regional Operations Manager plays a pivotal role in driving business growth and delivering exceptional customer service.
Key Responsibilities:
* Setting the strategic direction for their region
* Leading a culture prioritizing resident satisfaction and customer service excellence
* Developing operational strategies aligned to business plan targets
* Driving regional performance through data-driven decision making
* Collaborating with stakeholders to develop people leadership plans and budgets
* Acting as a trusted advisor on operations related to the Retirement Villages Act
Your Background:
* Proven leadership experience in asset and property management, preferably in Seniors Living or Hospitality
* Expert knowledge of the Retirement Village Act and Accreditation process/principles
* Strong financial reporting and budget management skills
* Demonstrated experience leading teams across multiple locations
* Exceptional communication and negotiation skills
About Us:
We prioritize wellbeing, value kindness, and respect everyone's story. Our team is passionate about making a difference in people's lives, offering competitive remuneration, hybrid working arrangements, and other benefits to support your career development and growth.