About Civil Safety;
Civil Safety is a fast-expanding Registered Training Organisation (RTO) working across QLD and WA. We specialise in providing both training and safety advisory services to the mining, civil, oil and gas sectors.
Do you want to work for a Registered Training Organisation to support our Students with their training journey?
This junior admin/customer service role, based in Mackay, could be the next step in your fulfilling career with our friendly team.
In your new role you will;
* Ensure the smooth running of the training facility and provide excellent client support.
* Day-to-day administration tasks such as data entry, document handling and answering emails in a professional and friendly manner.
* Be a friendly and welcoming first point of contact for students and trainers
* Processing student enrolments, assessments and certificates.
* Assisting with student enquiries including managing student issues as they arise.
* Maintaining compliance with standards for Registered Training Organisations (RTO).
* Comfortable answering a high volume of calls while maintaining a friendly phone manner.
You have;
* Friendly, professional and efficient customer service mindset.
* Competent computer skills for use of educational platforms such as aXcelerate or similar LMS, and google drive, or willingness to learn these systems
* Excellent time management skills and attention to detail.
* Good communication skills (written & verbal).
* Eager to continuously learn new skills and acquire knowledge.
* Comfortable juggling multiple tasks in a fast-paced environment.
If you would like to be considered for this position, please submit your application. In the cover letter please state your current suburb and the number of hours per week you are looking for.
If you have any questions please email **@civilsafety.edu.au