About the Role
This is an initial 3-month contract role as a Transcription Officer with the possibility of a 12-month extension. You'll be working within the Recording and Transcription Services team, designed to build in-house transcription capability. Reporting to the Transcript & Recording Coordinator, you will be responsible for the accurate and timely production of transcripts of court proceedings across a variety of formats and audio types.
Key ResponsibilitiesTranscript Production
* Produce accurate, timely transcripts of court proceedings from audio, video and live recordings
* Apply judgement to resolve routine transcription issues, escalating complex matters as required
* Utilise a variety of production and research tools to deliver transcripts in required templates and formats
Quality Assurance
* Review and edit transcripts to ensure accuracy, completeness and compliance with court standards
* Identify recurring issues or trends that impact quality or efficiency
Records Management
* Manage, catalogue and store recordings and transcripts in accordance with records management legislation and policies
* Identify risks or inefficiencies in information management practices
Team Collaboration
* Support the team in meeting operational priorities and publication time frames
* Adapt to changes in workload, systems or priorities as required
About You
* Strong written and verbal communication skills with high attention to detail
* Minimum typing speed of 70 WPM
* Proficient in Microsoft Word and relevant digital tools
* Excellent organisational and time-management skills with the ability to manage competing deadlines
* A collaborative team player who proactively shares information and supports colleagues
* Experience in a court, tribunal or legal environment is desirable
* Prior audio transcription or dictation experience is desirable but not essential
Eligibility Requirements
* Australian citizenship is mandatory
* Must be able to obtain a Police Records Check and security clearance
* Successful applicants will be subject to a probation period
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