At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.
This role provides Digital Solution Architecture leadership across IAG’s digital ecosystem, including web, mobile, RESTful APIs, Adobe platforms, AI‑enabled experiences, and chatbot solutions. You will support digital delivery for the Retail business, including work related to IAG’s acquisition integration program.
You will guide squads with clear architectural direction, uplift design quality, simplify integrations, and help deliver secure, scalable, modern customer and colleague experiences.
This is a permanent full-time role based in Naarm (Melbourne) or Gadigal Country (Darling Park 2, Sydney).
What You'll Do
Develop and deliver high‑quality digital solution architectures for web, mobile, API and chatbot experiences.
Support Retail digital squads by providing clear design guidance, integration support, and solution options that enable secure, scalable delivery.
Collaborate with architecture, engineering, product and vendor teams to ensure alignment and smooth end‑to‑end delivery.
Produce architecture deliverables, manage risks and dependencies, and communicate clearly with technical and non‑technical stakeholders.
Identify design improvements, simplify technical patterns, and contribute to digital strategy and domain roadmaps.
Apply modern digital, cloud, and AI‑enabled practices to uplift design quality and drive continuous improvement.
What You'll Bring
Experience in solution or technology architecture in a large‑scale environment.
Experience designing solutions for digital platforms: web (React or similar), mobile (iOS/Android), APIs, chatbots.
Experience with AI development tooling, digital automation or modern AI‑enabled practices.
Hands‑on experience working with RESTful APIs, JavaScript, mobile frameworks, digital experience layers.
Strong capability in digital architecture, integration patterns, and supporting agile squads.
Experience developing architecture options, presenting designs, and facilitating workshops.
Experience with Adobe AEM and/or Google DialogFlow - good to have.
Cloud experience - Google Cloud (preferred) or AWS.
What We Offer
Boosted superannuation with 13% as standard.
20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
Up to 50% off personal insurance, including home and motor insurance.
Partner discounts on private health insurance, tech & appliances, and many more.
Industry‑leading 20 weeks paid parental leave.
Access to LinkedIn Learning, the award‑winning IAG Academy, study assistance and secondment opportunities.
Employment type eligibility criteria apply.
Applications close Sunday 15 March 2026 11:59PM AEDT
Adjustments and Support If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to recruitment@iag.com.au for a confidential conversation.
More About Us As part of IAG you'll enjoy a world of career opportunities, a purpose‑led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work‑life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous‑led solutions that enable growth and create meaningful change for our customers and employees.
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