Leads process improvement initiatives through the disciplined use of measurements, accountability, analysis and discussion of process alternatives in order to arrive at best practices.
Responsibilities include driving efficiency and effectiveness across business processes, identifying areas for optimization, and implementing solutions that enhance operational performance.
The role requires strong leadership skills to manage cross-functional teams and ensure alignment with organizational goals.
Additionally, the Senior Director will be responsible for monitoring key performance indicators (KPIs) and reporting on progress to senior management.
Key responsibilities include:
Leading process improvement projects from start to finish
Identifying and prioritizing opportunities for cost reduction and efficiency gains
Developing and implementing process maps and flow diagrams
Training teams on new processes and ensuring smooth transitions
Monitoring and reporting on the success of implemented improvements
Staying updated with industry trends and best practices in process management
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