The ideal candidate for this Key Account Manager position will have a proven track record of building strong relationships with customers, driving business growth, and maximizing value.
About the Role
You will be responsible for developing and maintaining relationships with customers, identifying new sales leads, and collaborating with Business Development Executives to develop sales plans and identify opportunities.
Responsibilities
* Take ownership of the customer experience, ensuring timely and successful delivery of solutions and keeping customers satisfied through exceptional service.
* Develop and execute an account strategy, driving proactive new sales, renewals, and opportunity management.
Requirements
* Full-time work rights in Australia.
* Ability to commute to one of our offices and visit clients in Brisbane, Sydney, or Melbourne.
* 7-10 years' relevant experience.
* Microsoft licensing/solution experience or SAP experience.
* Advanced negotiation skills and ability to overcome or minimize barriers and address needs and preferences of key decision makers.