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Administrative support officer

Townsville
beBeeAdministrative
Posted: 1 August
Offer description

Key Responsibilities
* Manage correspondence, reports and key documentation to ensure accurate and timely information is shared across departments.
* Provide high-level administrative support including accounts payable, bank reconciliation, general filing and handling customer enquiries in a professional and courteous manner.
* Coordinate meetings and appointments, prepare agendas and distribute minutes to relevant parties.
* Maintain CRM systems and ensure documentation is accurate and up-to-date.
* Support staff onboarding, rostering and compliance tracking to ensure seamless integration into the team.
* Liaise with residents, families and internal teams to deliver exceptional service and build strong relationships.
Requirements
* Certificate III in Business or similar qualification (or equivalent experience).
* Minimum two years of experience in an administration or business support role.
* Strong attention to detail and time management skills.
* Excellent written and verbal communication skills.
* Confidence using Microsoft Office and CRM systems.
* A warm, professional approach and a passion for helping others.
* A current National Police Certificate (or ability to obtain).
Benefits
* Generous leave entitlements, including five weeks annual leave.
* Access to Employee Assistance Program for confidential support.
* Retail and health discounts through our partner network.
* A culture that values and supports its employees.
About Us

We are a not-for-profit organisation dedicated to providing holistic support across family services, community housing, retirement living, home care and residential aged care. Our mission is guided by our core values of Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety.

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