About us
Customs Agency Services (CAS) has a reputation as Adelaide's leading International Logistics Provider and Customs Brokerages. As we approach 50 years of strong industry relationships, we provide access to the world's most significant trade routes for our customers operating in various industry sectors across Australia.
CAS are a division of the Mondiale VGL Group, Oceania's leading freight and logistics provider offering a complete end-to-end service inclusive of pick up at origin, air freight and sea freight, customs clearance, warehousing and transport. With over 1,500 employees located in 13 countries across the globe, our team members come from a diverse range of backgrounds, ages, cultures and beliefs, which is a key strength in our success.
This is an opportunity to be part of CAS' dynamic and dedicated team, who continually set the benchmark for providing the very best service to Importers and Exporters across the country.
What is the role?
As an International Logistics Coordinator, you will play a pivotal role in ensuring the smooth and efficient movement of goods across different modes of transport. Your responsibilities will include coordinating logistics operations, managing cargo movements, liaising with carriers and clients, and overseeing compliance with both domestic & international regulatory bodies. You will work in a collaborative environment where your skills in logistics planning, problem-solving, and customer service will be essential.
Qualifications & experience
We are seeking an experienced International Logistics Coordinator within the Australian International Logistics and Customs Brokerage Industry.
* Excellent verbal and written communication skills
* Experience with CargoWise One is preferred but not essential
* Advanced Excel and Office 365 skills
* Recent international logistics experience in Australia with a freight forwarder
* Above average customer service skills and a positive, friendly nature
* Current police check or ability to complete one immediately
* Dedication, passion and drive to continue your career in this challenging and dynamic environment
Tasks & responsibilities
* Act as a point of contact for customers, addressing inquiries and resolving issues related freight operations promptly and professionally.
* Coordinate with overseas agents, carriers, cargo terminals, and other relevant parties via email and telephone to facilitate smooth communication and efficient handling of international freight shipments.
* Produce quotations based on the needs of our clients and ensure billing is completed accurately in accordance with the quotation and costs.
* Ensure timely lodging of cargo reports to prevent penalties and maintain compliance with Customs legislation.
* Maintain strict adherence to all relevant security regulations for both import, export and domestic shipments, ensuring compliance and security standards are met at all times.
* Collaborate with internal teams to streamline processes and ensure all necessary documentation and procedures are in place for the safe and timely movement of cargo.
Benefits:
* Competitive salary commensurate with experience and qualifications.
* Access to an Employee Assistance Program and Everyday Wellbeing Program
* Birthday RDOs
* Discounted Health Insurance and Healthy Meal Options
* Flexible Working Arrangements
* Opportunity for career progression and training
If you're ready to take the next step in your career with a company that values flexibility and growth, we want to hear from you