Restaurant & Bar Team Leader Job Overview
We are seeking a skilled and experienced Restaurant & Bar Team Leader to deliver exceptional food and beverage service to our guests in an unobtrusive and personalized manner.
* Key responsibilities include managing daily operations, supervising staff, and ensuring excellent customer satisfaction.
* You will work closely with the Food and Beverage Outlet Manager to achieve high standards of performance and maintain hotel policies and procedures.
To succeed in this role, you will need to possess excellent leadership skills, be highly organized, and have a strong ability to multitask. You must also demonstrate a commitment to delivering True Hospitality for Good and creating amazing memories for our guests.
About This Role
This is an exciting opportunity for someone who is passionate about providing outstanding customer service and leading a team to excel in a fast-paced environment. As a Restaurant & Bar Team Leader, you will be responsible for:
* Customer Service: Ensuring that all guest requests are actioned accordingly and presented correctly.
* Team Leadership: Developing and maintaining cohesive working relationships within the immediate team and wider hotel team.
* Operations Management: Managing daily operations, including menu knowledge, inventory management, and staff supervision.
What We Need from You
To be successful in this role, you will need to possess:
* Demonstrated ability to interact with customers, employees, and third parties in a way that reflects highly on the hotel, the brand, and the company.
* Neat personal presentation.
* Responsible Service of Alcohol (QLD RSA) certification.