Market leading business with over 75 years of success Exciting local growth prospects and supportive team Stability, opportunity, flexibility ABOUT STRATCO Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years. THE OPPORTUNITY This position involves working as part of our dynamic Broome team and will provide an exceptional level of customer engagement and service on both telephone and email, processing orders and collaborating with your colleagues. Broadly, you will also be given opportunities to undertake a range of tasks, including: Processing and entering orders & developing product knowledge Providing exceptional customer service with Trade customers Liaison with manufacturing and logistics teams, as well as field trade sales team members Undertaking administrative duties to assist internal and external sales teams Collaborating with team members, other business areas, and projects as required Strict adherence to our critical safety rules & contributing to a safe working environment We're looking for a person with excellent communication skills, passionate about delivering an exceptional level of customer service, and with the ability to build fantastic customer relationships! WHO YOU ARE A great team player who brings energy and passion An excellent communicator You enjoy a positive, professional working environment You have strong organisational skills and an eye for detail You deliver exceptional customer service You love collaborating, liaising, supporting, and learning REWARDS & BENEFITS Flexible Working Arrangements Health & Wellbeing Initiatives Career Development Opportunities Paid Parental Leave Employee Referral Incentive Stratco Team Member Discount Card Private Health Corporate Discount Flu Vaccinations Employee Assistance Programme Stratco recognizes and champions diversity as a cornerstone of our current and future success. We believe that diverse perspectives and backgrounds foster a more creative and productive work environment. Our approach to diversity is centered on embracing everyone, supporting and empowering women in the workplace, and fostering a safe and inclusive environment. At Stratco, safety is paramount, and we take every measure to ensure our team members 'Return Home Safe'. To see more information about Stratco and our careers, please visit -